Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your shopping experience is smooth and enjoyable. Please review our shipping policy for important information about delivery times and processes.

1. Processing Time

  • Order Processing: Once you place an order, it will be processed within 3 to 5 business days. You will receive a confirmation email once your order has been processed and is ready for shipment.

2. Shipping Methods

  • Delivery Options: We offer delivery via truck for most items (excluding Hawaii and Alaska). The shipping method used will depend on the size and weight of your order.

3. Shipping Times

  • Delivery Estimates: Shipping times may vary based on the item and your location. Generally, you can expect delivery within:
    • 3 to 10 business days for selected items
    • 15 to 30 business days for larger or customized items

4. Tracking Your Order

  • Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor the progress of your shipment.

5. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the weight of the items in your order. You will see the total shipping charge before you complete your purchase.

6. Taxes

  • Sales tax will be applied to your order where applicable, based on your shipping address. The total amount will be displayed at checkout before you complete your purchase.

7. Delivery Issues

  • If you do not receive your order within the estimated delivery time, please contact us at info@moderncomfortliving.com, so we can assist you.

8. International Shipping

  • Currently, we only offer shipping within the continent of the United States.
  • Please note that we DO NOT ship to Hawaii or Alaska at this time.

9. Customer Support

  • If you have any questions or concerns about shipping, please feel free to reach out to us at info@moderncomfortliving.com. We are here to help!

Thank you for choosing us for your furniture needs! We appreciate your business and look forward to serving you.